TRIBEROI

Prove what your community is worth

TribeROI connects your community tools and shows what they contributed to customer retention, referrals and support deflection.

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Community Contribution
What the community contributed

$409K to $784K

Last 90 days
Customer retention
$408K
Customer education
$1.3K
Account expansion
$0 to $152K
Sales pipeline
$0 to $129K
Hiring
$0 to $66K
Support deflection
$0 to $16K
Referrals
$0 to $12K
Advocacy
No value set
Product feedback
No value set

What you see, with your own data.

How it works

  1. 01

    Connect your tools

    TribeROI reads from the tools you already run on. Your community stays exactly where it is and nobody has to migrate anything.

  2. 02

    Work out who is who

    The same person is an email on a guest list, a handle in your forum, and a username on GitHub. TribeROI works out those are one member and counts them once.

  3. 03

    Get a number you can defend

    Each business result gets a dollar range, and every range opens up to show the activity and the reasoning behind it.

Reads from Luma, Discourse, Discord, GitHub, Pipedrive, HubSpot, DEV.to, YouTube and Substack. Slack as a workspace export, Meetup as an attendee list, or a CSV export if your community data lives somewhere else.

About TribeROI

Sales has pipeline, marketing has cost per acquisition, product has retention, and support has ticket volume. A finance team knows what all four mean and what to do about them. Community has member count and event attendance, and neither of those tells anyone what the money bought.

TribeROI shows what the community contributed to the business, from the tools you already run.

Built by a community builder: founder of the Enterprise Sales Forum, author of Community-in-a-Box, community lead at AWS and Stack Overflow. Built for the people who kept asking.

Get into the beta

Request access and we read every request. Once you are in, setup is yours: connect a source and your first figures run on your own data.

Request beta access